- Shipping is calculated based on weight, calculated by carrier.
- Standard delivery within 14-19 days - tracked
- Express shipping 7-15 days - tracked
Where's my item?
Processing & Delivery Times
Orders placed before 7am BST, are processed the same business day. During sale events and new collection launches, there may be a slightly longer processing time.
Once your order has been placed you will receive an order confirmation email. Upon dispatch, you will immediately receive a confirmation email with your tracking number. If you do not receive these email confirmations, please email our friendly Customer Care at: email@example.com
Can I change or cancel my order?
All orders are final once they have been processed through the checkout. No further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.
Customs/ Import Duties and Taxes
Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier. Duties /Taxes on goods vary widely depending on the product value and the country you are having your order delivered to. Ultamodan will include a commercial invoice declaring the full dollar value paid on international shipments. If you refuse a shipment from Ultamodan, you are responsible for the original shipping charges as well as the import and return fees that may be incurred upon delivery back to us.
Need help? Please contact us at customer care: firstname.lastname@example.org for further support.